Tuboleto.cultura.pe: Official Website for Machu Picchu Tickets

Tuboleto.cultura.pe: Official Site for Machu Picchu Tickets

The Ministry of Culture of Lima has launched an official website where you can purchase tickets to visit Machu Picchu in 2025 and 2026.

The new platform to get your Machu Picchu tickets for 2025 & 2026 is www.tuboleto.cultura.pe, the official website of the Peruvian government. This new site replaces [www.machupicchu.gob.pe], which now only provides information about the available circuits and the history of Machu Picchu.

The new ticketing system resembles the previous one used by Joinnus, the former company responsible for selling tickets to Machu Picchu. Before booking, it is essential to create a user account. Each user can reserve up to five tickets.

Please be aware that when purchasing your Machu Picchu tickets for 2025 or 2026, the total cost does not include bank commissions or credit card taxes. The Ministry of Culture of Lima will add applicable fees based on your payment method.

In 2025, many travelers had issues with the reservation system. Some tourists booked and paid for their tickets online, only to find upon arrival that their tickets were invalid or unavailable.

If you are planning to visit Machu Picchu, you can purchase tickets at www.tuboleto.cultura.pe. It is very important to ensure that you receive your tickets via email. If you do not receive confirmation, contact:

📧 tuboleto@cultura.gob.pe
📞 01 3215555 (Call Center of the Ministry of Culture, Lima)

Don’t wait until the last minute!

The new website, www.tuboleto.cultura.pe, will exclusively sell tickets for Machu Picchu, Kuelap and other Peruvian museums. In the future, it will include Choquequirao and other Peruvian attractions.
Additionally, there are other official platforms operated by registered travel agencies in Cusco, such as:

Booking through these companies is safe and secure. Their teams will contact you during the reservation process, assist you step by step, and send your tickets via email. If you lose your tickets, simply contact the agency again, and they will resend them. These agencies operate 24/7 and also offer official local tour guides for Machu Picchu, which can enhance your visit with a guided experience.

Machu Picchu Travel Agency

Although there are many Machu Picchu travel agencies, we recommend visiting the official websites of MINCETUR or GERCETUR. These are government agencies dedicated to tourism in Peru. There, you can find a verified list of registered travel agencies and tour operators to help you choose the most reliable one.

Many travelers use TripAdvisor and others plataform to find or book a travel agency. However, be cautious—TripAdvisor reviews can be manipulated by bots or fake review farms, which can give certain companies an unfair advantage.

CALTUR

To promote quality tourism, MINCETUR created CALTUR, a certification program that evaluates tour operators and travel agencies committed to providing high-quality service. Agencies must pass several assessments and comply with tourism quality standards similar to ISO to obtain the CALTUR certification. Once approved, they are granted the CALTUR certificate as proof of excellence.

CALTUR-Mincetur

RELATED: MACHU PICCHU TRAVEL AGENCIES

The Ministry of Culture has posted on social media:

“The Ministry of Culture began training operators and tourism agencies on the new Platform for the Management of Visits to Cultural Centers, developed by the cultural entity in conjunction with the Secretariat of Government and Digital Transformation (SGTD) of the Presidency of the Council of Ministers (PCM), as the governing body of the National Digital Transformation System.

The technical team of the Ministry of Culture presented the characteristics and advantages of the ‘Agencies and Reservations‘ module, which is part of the modules that make up the new platform, in sessions held at the facilities of the Casa de la Cultura de la Casa San Bernardo in Cusco. The attendees expressed their opinions and questions, which were answered by the technical team regarding the operation of the sales modules for the llaqta Machu Picchu and the Inca Trail, as well as the control modules, processes and payment gateways, reservations, and cancellations.

Tuboleto.cultura.pe

Training sessions will continue to take place on July 24 and 25 at the same cultural center, in different groups and at times ranging from 8:00 a.m. to 6:30 p.m., in order to serve and receive all agencies and operators registered on the current platform.”

Why not use gob.pe?

The Peruvian government uses the url gob.pe for official state websites. No private company can use the gob.pe url. The Ministry of Culture is now using the .pe domain, with www.tuboleto.cultura.pe being promoted in 2024 by the Ministry of Culture’s.